We collect a variety of personally identifiable information ("PII") about users of our Services in order to ensure a quality user experience. "PII" means information that we can use to identify or contact you, such as your name, telephone number, email address or other contact information. You are responsible for ensuring the accuracy of all PII that you submit to us. Inaccurate information may affect your experience when using the Services and/or our ability to contact you as described in this Policy. PII collected by us is protected as personal data under applicable data protection law. PII does not include "Aggregated Information" which is information or data we collect where individual user identities have been removed, including metadata on your use of the Services, IP address logs, device and location information. Aggregated Information helps us understand trends, user needs and other information to provide improved Services and may be used by us for any purpose. We may also collect other non-personally identifiable information about your use and interaction with our Services. "Non-personally identifiable information" means information where we cannot determine the identity of a natural person. Non-personally identifiable information is not treated as PII unless we combine it with or link it to PII that you give to us. If you do not wish to disclose any required information, then your sole remedies shall be to close this web tab.
2.1. Information You Give Us
We collect information that you give to us when or use our Services. You may also give us information to allow us to contact you or use certain features available through our Services without signing up for an Account, such as when you fill out a request form, provide feedback, email us, or engage in communications with our team.
2.2. Customer Support Information
Your emails, calls and other correspondence to and from us may be recorded for various purposes including: monitoring customer service quality or compliance, checking accuracy of the information you provide us, preventing fraud or providing training for our staff or customer service representatives. Any information obtained from you through Customer support will be treated in accordance with the provisions of this Policy.
2.3. Information We Collect Automatically
Even if you do not provide information to us, we automatically collect certain information about your use and interaction with our Site and/or Services. For example, it can contain information about you including the following: IP address, type(s) of operating system you use, type of device you use, date and time you visited the website.
2.4. Information Collected From Other Sources
We may receive information about you from outside sources, such as commercially available demographic or marketing information, and add or combine it with your information to provide better service to you and inform you of Services or other information that may be of interest to you. Our Site offers you the functionality of using your social media credentials (e.g. Facebook, Google, etc.) to use single-sign-on to enter our Site, and in that manner. We will not collect more information from you when using your social media credentials beyond the information such third parties disclose to us.
2.5. Cookies and Other Tracking Technologies
We use Personal Data as necessary for the performance of our Services, to comply with applicable law, and to support our legitimate interests in maintaining and improving our Services and offerings, as well as to understand how our Services are used, optimize our marketing and advertising services, enable customer service and support operations, and protect and secure our Visitors, Customers, End Users, ourselves, and our Services.
Additionally, ECODEF uses your information:
Develop, research, process, safeguard, modify and improve our communications, the Site and Services.
Send correspondence to your e-mail address and other notices related to the Site and Services.
Improve your user experience and provide you with customer support.
Investigate and help prevent security issues, abuse and breaches.
As required by applicable law, legal process or regulation.
4.1. Disclosure With Your Consent
Customers determine their own policies and practices for the sharing and disclosure of information, and ECODEF does not control how a Customer or any other third parties choose to share or disclose information. We may disclose your information with your consent, which we may obtain in a number of ways, including:
Online, by clicking on a link or button;
We may share your information with third parties as necessary to provide Services to you or to support the technical operation and/or maintenance of our Services, including third party application that you may engage within the Services. We may also share information with our affiliates, agents, outside vendors or service providers to perform functions on our behalf. When a third party acts solely on our behalf and otherwise as applicable, we use reasonable commercial efforts to require that party to follow the privacy practices stated in this Policy or have complementary privacy protections to protect your information. We do not share your information with unaffiliated third parties except as permitted to do so in this Policy.
4.2. Disclosure Without Your Consent
In general, we may disclose your information without your consent to disclosure when we reasonably believe disclosure is appropriate in order to:
Comply with the law (e.g., lawful subpoena or court order);
Cooperate with or report to law enforcement agencies in investigations that involve users who use our Service Offerings for activities that are or seem illegal or illegitimate activities;
Enforce or apply agreements for our Service Offerings;
Protect our rights or property or that of our affiliates, including respective officers, directors, employees, agents, third party content providers, suppliers, sponsors, or licensor;
In connection with a merger, acquisition, public offering, sale of company assets, insolvency, bankruptcy, or receivership, subject to standard confidentiality requirements;
To defend ECODEF and our affiliates, licensors, officers, agents and representatives from legal claims and processes brought to us by third parties (including takedown notices);
Use or disclose aggregated or de-identified data in our sole discretion.
We use industry standard protocols and technology to protect your information and personal data in order to guard and encrypt data for transmission in a format that prevents data theft by unauthorized third parties, including internal reviews of our data collection, storage and processing practices, security measures, and physical security measures. However, please take into account that the internet and email transmissions are not secure or error free communication means. We also urge you to take additional steps on your own to safeguard and maintain the integrity of your information. We urge you to be aware that if you use or access our Services through a third party computer network (e.g., internet café, library) or other potentially non-secure internet connection, such use is not recommended and is solely at your own risk. It is your responsibility to check beforehand on the privacy and/or security policy of your network prior to accessing the Services. We are not responsible for your handling, sharing, re-sharing and/or distribution of your information except as set forth in the Policy.
Our Site and services may also implement hyperlinks to the websites of our commercial partners and other third parties. If you click on such links, you are choosing to visit such websites, and will be redirected thereto. If you click on a third party link, our Policy and Service terms are no longer applicable and your browsing is at your own risk. We are not responsible for the privacy and personal data practices used by such third parties (including any tools, cookies, information or content contained thereinto), and we do not have control over the manner in which such third parties may collect, process, treat or use your personal data. You are strongly advised to check the privacy settings, policies and/or notices applicable to such third party sites and services prior to browsing or using such third party websites and/or services. In addition, any banner or ad that we may have on our Site does not constitute any endorsement of any third party thereof.
7.2. Financial data and information
9.1. Data Protection Officer
To communicate with our Data Protection Officer, Pavel Pivoňka, please email ECFactory@ecodef.cz.
9.2. Your Rights
Subject to any exemptions provided by law, you may have the right to request access to your information, as well as to seek to update, delete or correct this information. To the extent that ECODEF‘s processing of your personal data is subject to the General Data Protection Regulation (GDPR), ECODEF relies on its legitimate interests, to process your data. ECODEF may also process information that constitutes your personal data for direct marketing purposes, provided that you have a right to object to ECODEF‘s use of your personal data for this purpose at any time.
Our Services are not designed to attract children under the age of 15. We do not knowingly collect Data from children and do not wish to do so. If we learn that we collect data relating to a person under the age of 15, then we will make all efforts to promptly delete any Data stored with us with regard to such a child. If you believe that we might have any such data, please send us an email to ECFactory@ecodef.cz with all relevant details.
ECODEF may change this Policy from time to time as laws, regulations, industry standards and/or our business evolves. We will post the changes to this page and encourage you to review our Policy periodically to stay informed. If we make changes that materially alter your privacy rights, ECODEF will provide additional notice, such as via email or through the Services.
European Code Factory s.r.o.
460 01 LIBEREC - Staré Město
Telephone: +420 312 312 114
Do you have any questions? Contact us
Publication date: March 3, 2021